Privacy & Data Management Policy

We collect the following types of information:

• Email addresses for account creation and communication
• Names for user identification
• Issue content and attachments you submit
• System-generated logs of your interactions
• Authentication data for account security

Your information is used to:

• Manage your account and authenticate access
• Process and track your submitted issues
• Send notifications about updates to your issues
• Improve our service and user experience
• Detect and prevent potential abuse

Please be aware that any content you add to the system, including:

• Issues you create
• Comments and responses
• Attachments you upload
• Updates and follow-ups

Will be visible to all other users of the system. While we protect your account information and personal data, the content you contribute is considered public within the system and accessible to other users.

We implement robust security measures to protect your data:

• Secure storage using industry-standard encryption
• Regular security audits and updates
• Restricted access to personal information
• Secure handling of file attachments

You have the right to:

• Access your personal data
• Request corrections to your information
• Request deletion of your account

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For any privacy-related questions or requests, please contact us at j@jaym.cc

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Last updated: February 2, 2025